Our agreement to build the Centric GC website.

1 Our goal

Our whole goal is to make you happy — and the surest way we know to do that is to be crystal clear from the start, so nothing about this project ever comes as a surprise. That's all this agreement really is: the two of us, on the same page, in writing.

2 What we're building

Here's the site we're building for you — this is our shared map, so we both always know exactly what "done" looks like. Your build covers 15 pages across 5 unique page templates:

Page template = a page with its own unique design; pages that share a template reuse that design with different content. Each Project Detail page gets its own shareable URL. Standard rates for anything added beyond this scope: additional pages beyond 15 are $25 each; additional unique templates beyond 3 are $500 each.

If, along the way, you'd like something beyond this map — a whole new type of page, or a feature we hadn't discussed — that's no problem at all. We'll simply show you what it adds in time or cost, you decide, and we keep rolling. Changing how something we're already building looks is just a revision, and those are unlimited (more on that next).

3 How we'll work together

We start with your home page, because it sets the entire look and feel of your site — the colors, the fonts, the style. Everything else is built on top of it.

Your review, and how the clock works

When we send you the home page, you'll have 10 business days to look it over and tell us what you'd like adjusted. So nothing slips through the cracks, we'll check in with you twice during that window — a friendly nudge around day 4, and once more around day 8. If we've reached out and still haven't heard back by the end of the ten days, we'll take that as a green light and keep your project moving, so it never stalls.

Because your inner pages are all built in the same style as your home page, approving your home page means approving the look and feel for your whole site. Once it's approved, we build every inner page on that same design — then you get one more 10-day review of the full site before we launch. Revisions are unlimited right up until launch — take the design wherever you like.

4 Your website content

Here's something most agencies won't do: you don't have to write your website content yourself. Staring at a blank page is where most projects get stuck — so we'll write it for you, professionally, and built to help you show up in search. You just review it and tweak it until it sounds like you.

And because it all lives in your easy-to-use editor, you can change any of it yourself, anytime, in a few clicks. The words we write become yours completely once your project is paid in full.

5 Images, graphics & video

So there's never any confusion about what's included, here's how we handle visuals:

• Custom graphics — included. Icons, simple illustrations, and design graphics we create for your site.
• Photos — included. We'll pull from our professional stock libraries and create custom images for you. You're also welcome to send us any photos you already own.
• Premium photography. If you want specific, high-end licensed images, you're welcome to purchase them and send them to us to use.
• Video. We'll happily place video you provide. Sourcing, producing, or editing video — like splicing several clips together — is a bigger job than photos, so we'll scope that separately if you'd like it.

A quick honest note: stock-photo licenses stay in our name, so you own your finished website design rather than the individual stock photo itself — standard across the industry, and worth saying plainly.

6 Connecting your tools

At kickoff, we'll ask you exactly what you'd like your website connected to, so nothing gets missed. Here's the checklist we'll walk through together:

• Online booking / scheduling
• Your CRM or contact database
• Email marketing (newsletters, sign-up forms)
• Contact & lead forms
• Analytics & tracking
• Social media feeds
• Maps & directions

Whatever you need from this list, we'll set up as part of your build. If something big comes up later that wasn't on the list, that's just a quick conversation about what it adds.

7 Your easy-to-use website

Your site comes with a simple, friendly editor — you can update your words, photos, prices, and pages yourself whenever you like, with no tech skills and no code. We'll show you how it works with a bit of light training, and we're always a message away if you get stuck. Your site also comes connected to your social media and set up with search-engine basics from day one.

8 Search engine optimization

As part of building your site, we set you up to be found on Google: keyword research and on-page optimization — the titles, descriptions, structure, and internal links that help search engines understand your site.

To be clear and honest about what that is and isn't: this is the one-time setup that comes with your build. Ongoing, month-after-month search work — regular new content, link building, and continual optimization — is a separate service, and a great one (see the next section).

9 Optional add-ons — two months free when you sign today

These are entirely optional — skip them with zero pressure. But if you'd like ongoing help getting found, add one today with your build and your first two months are completely free:

Both are simple month-to-month. The two-months-free offer applies only when you add a package at signing.

10 Timing & staying in touch

We'll always hold up our end and keep your project moving. We just ask the same from you, so your site actually gets launched:

If we lose touch for 60 days, we'll gently pause your project so it isn't left half-finished forever. Whenever you're ready to pick it back up, a small restart fee of $297 gets you going again and back at the front of our line.

Your monthly plan begins at launch — or within 60 days of your build being paid in full, whichever comes first — so a delay on final details doesn't hold everything up.

Both of these only apply when we've kept our promises to you. If a delay is ever on our side, the clock pauses — that's only fair.

11 Your first 12 months: the Foundation Plan

Your website doesn't just get built and left to age — it gets actively cared for, watched, and improved every single month. For your first year you're on the Foundation Plan at $297/month. Here's everything working for you:

The Foundation Plan is a 12-month commitment — that's how long real results take, and we're invested in yours. If a monthly payment is ever missed, we'll give you a friendly heads-up and a 10-day grace period; if it stays unpaid past that, your site is simply paused until it's caught up, and a $297 restart fee brings it back. We'll never send you to collections or spring a surprise — the only consequence is your site quietly pauses.

12 After 12 months: your options

Once your first year is up, you're free — and you've got three easy choices:

• Stay with us (most of our clients do). Everything keeps going — the hosting, the improvements, the heatmaps, the quarterly redesigns, unlimited edits, and your locked-in founding rate.
• Take your site to your own hosting. Your site is built on modern technology that other hosts can run, so we'll hand it over and leave you a simple editor to update your content. You keep the site — you're just running the hosting yourself now, and the managed extras (the heatmaps, ongoing improvements, and our hands-on support) stay with us.
• Convert to WordPress for a one-time $1,500. We'll rebuild your site on WordPress with a familiar backend that any developer can run. It's simple and fully portable — just a plainer setup, without the heatmaps, the ongoing improvements, or the easy hands-off updates.

Once your site is on your own hosting

Whenever your site moves to a server we don't manage — whether your own hosting or a WordPress handoff — we'll deliver it to you in good working order. From that point, because we're no longer the ones hosting and caring for it, we can't be responsible for how it runs on infrastructure outside our control. It's fully yours to manage or hand to another developer. We'll always help make the handoff smooth.

14 Cancellation

You can stop your project at any time — you're never trapped. If you do, any payments already made aren't refunded (they cover the work and design already done for you), and you'll have no further obligation on the build itself. Your Foundation Plan is the 12-month commitment described in Section 11, and if you ever need to step away from it, it follows the gentle pause described there.

15 Who owns what

Once your project is paid in full, your website is yours — the design, the pages, the content we wrote for you, and your domain. You're free to change, edit, or move it however you like.

One honest technical note: some of your content and images may be created with the help of AI tools. Because U.S. copyright law around AI-assisted work is still settling, we transfer ownership of that material to you to the fullest extent we're able to — we just can't promise ironclad exclusivity on something the law itself hasn't fully decided yet.

In return, you agree that we may add a small "Website by Thomas Digital" credit in your site's footer, and show your finished website in our portfolio and marketing.

16 Copyright & trademark

For anything you send us to put on your site — text, logos, photos, graphics, trademarks, or other materials — you confirm that you either own it or have permission to use it. And should any claim ever arise from those materials you provided, you agree to hold us harmless and cover us from it. This keeps us both protected and lets us build with confidence.

17 A few honest notes

• We'll do everything we can to help you rank and get found, but no one can guarantee specific Google rankings or results — anyone who promises that isn't being straight with you.
• We work as an independent contractor, not your employee.
• We can't be responsible for outages or issues caused by third-party services outside our control (like an outside app you connect, or a platform's own downtime).
• If something ever did go wrong on our end, our responsibility is limited to the amount you paid us — a standard, fair limit.